Shipping Policy

1. Shipping Coverage

We currently offer shipping across India. For international shipping, please contact us directly before placing your order.

2. Order Processing Time

• All orders are processed within 2–4 business days (excluding Sundays and public holidays).
• If we are experiencing a high volume of orders, processing may be delayed. We will notify you via email or phone if delays are expected.

3. Delivery Time

• Delivery typically takes 4–8 business days after the order is dispatched, depending on your location.
• Remote or rural areas may require additional time.
• Delivery timelines are estimated and not guaranteed, as they depend on third-party courier services.

4. Shipping Charges

• Standard shipping charges apply based on the total order value and delivery location.
• Shipping charges (if applicable) will be displayed at checkout before you complete your purchase.
• Occasionally, we may offer free shipping promotions, which will be clearly mentioned on the website.

5. Tracking Your Order

• Once your order is shipped, you will receive a tracking number and courier partner details via email or WhatsApp.
• You can track your order using the link provided or directly on the courier’s website.

6. Damaged or Lost Packages

• If your package arrives damaged, please contact us within 48 hours with photographs and order details.
• For lost items, we will coordinate with the shipping provider and offer a resolution on a case-by-case basis.

7. Delivery Delays

Delivery delays may occasionally occur due to:

• Unforeseen weather conditions
• Courier service disruptions
• Incomplete or incorrect address provided by the customer

We are not liable for such delays but will do our best to resolve the issue promptly.

8. Contact for Shipping Support

If you have any questions or need assistance with your order, feel free to reach out to us:

• 📧 Email: [insert email address]
• 📞 Phone: [insert phone number]
• 🌐 Website: www.srilaprabhupadthoughts.com